Terms & Conditions

Terms & Conditions

 

The following terms and conditions govern the use of the pixoprint.net website (the "Site") and the services offered by Pixoprint ("we," "our," "us"). By using our Site and services, you agree to comply with these terms without modification. If you don't agree, please refrain from using our Site and services.

About Pixoprint Pixoprint is a print-on-demand company that offers businesses the ability to outsource printing and delivery. We white-label print and dropship products ("Products") directly to you and your customers ("Customers").

If you use our services for personal use, you are considered a "User." If you use our services to execute orders or deliver Products to third parties, including Customers, you are considered a "Merchant."

1. Access & Seller Account To use Pixoprint's services, you can create a seller account by providing your personal information and creating an account on our Site. You can opt out of marketing and promotional emails, and close your account at any time through your account.

You are solely responsible for the activity on your account and must keep your password secure. Notify us immediately if your account is compromised. While we are not liable for your or your Customers' losses due to unauthorized account access, you may be liable for losses to Pixoprint or others due to such unauthorized use.

We reserve the right to modify our Services, Products, fees, charges, and terms at any time, including feature availability, content, and access restrictions, without notice or liability.

2. Modifications We reserve the right to modify this Agreement, fees, charges, and terms at our discretion. You are responsible for reviewing any modifications. Using our Services after notification constitutes acceptance of the modified terms. If you disagree with the modifications, you can send us a written notification, including via email, within 30 days to close your account.

3. Content You own all content (information, images, pictures, data, text, photographs, graphics, messages, or other materials) that you post, submit, upload, display, sell, or use ("Content") through our Services. We make no claims to your Content.

You are solely responsible for the Content you post and represent that you have all necessary rights to the Content without infringing on any third party's rights.

By approving the posting of your Content, you grant Pixoprint a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and create derivative works of your Content to provide the Services and promote Pixoprint and/or your store.

We respect intellectual property rights and follow appropriate legal procedures to remove infringing content from our Services.

4. Use of Services We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services, platforms, and integrations, subject to the following restrictions:

• Don't use our Services to break the law, engage in fraud, theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes.

• Don't try to harm our systems by distributing viruses, harmful computer code, or interfering with our Services.

• Follow our brand guidelines when using our trademarks, iconography, phrases, logos, and designs.

• We appreciate your suggestions and ideas, and you grant us a non-exclusive, worldwide, royalty-free, non-revocable, sub-licensable, perpetual license to use and publish them without compensation.

• We reserve the right to communicate with you electronically instead of mailing paper copies.

• Digital items (mockups, templates, images, and design assets) and their intellectual property rights belong exclusively to Pixoprint and can only be used in connection with the advertising, promotion, offering, and sale of our Products.

5. Warranties and Limitation of Liability

• We make no warranties about your Content, stores, or Products you sell to your Customers that we may warehouse.

• We are not responsible for the accuracy, legality, or decency of content posted by users through our Services.

• We are not a party to agreements between you and third-party websites or services linked to our Site.

• Our Services are provided "as is" without any kind of warranty, and we disclaim any warranties of title, non-infringement, merchantability, and fitness for a particular purpose.

• To the fullest extent permitted by law, neither Pixoprint nor our employees or directors shall be liable for any lost profits, revenues, or consequential, incidental, indirect, special, or punitive damages arising out of or in connection with the Services or this Agreement.

6. Responsibility of Site Members and Visitors Violation of this Agreement or any other rules may result in the termination of your Pixoprint account.

We have the right, but not the obligation, to pre-screen, refuse, or remove any Content available through our Services.

You agree that you must evaluate and bear all risks associated with the use of any Content, including any reliance on its accuracy, completeness, or usefulness.

We may limit, suspend, or terminate our Service and your account, prohibit access to our Site, delay or remove hosted Content, and take technical and legal steps to keep you off the Site if we believe you are creating problems, potential legal liabilities, or acting inconsistently with our policies.

You are responsible for providing Pixoprint with accurate information. If you provide inaccurate or false information, you shall be liable for damages and losses (including taxes) arising out of such inaccurate or false information, and you shall reimburse us for such damages and losses.

7. Payments and Fees By placing an order, you confirm your legal entitlement to use the payment method tendered.

In case of an unfounded chargeback, you shall reimburse Pixoprint for its losses, including fulfillment costs and chargeback handling fees.

We may refuse to process a transaction or refuse Service to anyone at our sole discretion without liability.

Unless otherwise stated, all fees and payments are quoted in Philippine Peso. You are responsible for paying all fees, payments, and applicable taxes associated with our Site and Services.

Discounts apply to eligible monthly recurring charges before taxes, shipping, and other fees, and are awarded over certain monthly revenue thresholds listed on our Site, subject to change at our sole discretion.

8. Taxes Merchants are responsible for charging all sales taxes, VAT, GST, and other taxes and duties associated with the Products, if applicable.

9. Shipping and Returns It might not be possible to edit or cancel your order after clicking "confirm." We are not obligated to make modifications, but we will do our best on a case-by-case basis.

Replacement of Products and credits for damaged or undelivered Products are subject to our investigation and discretion.

The goods will be imported on behalf of the consignee/buyer, who authorizes Pixoprint to import the goods and pay taxes and duties in addition to the purchase price.

The risk of loss and title for items pass to you upon our delivery to the carrier. You or your Customer are responsible for filing claims with the carrier for lost shipments if tracking indicates delivery.

Pixoprint will review replacement/return requests only if (a) there is a missing or broken Product, or a print error caused by us, and (b) we receive a complaint within 7 days of delivery or the estimated delivery date if the Product is missing.

10. Purchase of Products Your order represents an offer to purchase a Product, which we accept upon sending an order confirmation email. Unconfirmed Products in the same order are not part of the contract.

Pixoprint shall not be liable for any special, indirect, or consequential losses, or wasted expenditure due to specific circumstances.

Orders are placed and received exclusively through our Site. It is your responsibility to ensure your ability to receive the Products and provide accurate delivery information.

Pixoprint is not responsible for missed deliveries due to incorrect addresses or phone numbers. Contact us to request changes to delivery information or special requirements.

11. Delivery You shall cover delivery costs, which are additional to the Product's price and may vary depending on the delivery location and/or type of Products. Additional charges may apply for remote or difficult-to-access locations.

Some Products are packaged and shipped separately. We cannot guarantee delivery dates and are not responsible for Products delivered after the estimated date, which is only an average estimation.

Delivery estimates are subject to change, and we will contact you regarding any changes. We strive to make Product delivery as simple as possible.

Ownership of the Products will only pass to you/Customer when we receive full payment, including delivery charges and taxes.

12. Release You release us (and our officers, directors, agents, affiliated companies, subsidiaries, joint ventures, and employees) from claims, demands, and damages of every kind and nature, known and unknown, arising out of or connected with such disputes.

You agree that Pixoprint does not guarantee the delivery of advertised collaborations and shall be released from any damages resulting from the failure to receive any benefits of an anticipated collaboration.

13. Trademarks If you use any of our trademarks in reference to our Products or Services, you must include a statement attributing that trademark to us. You must not use any of our trademarks in or as the whole or part of your own trademarks; in connection with activities, Products or Services which are not ours; in a manner which may be confusing, misleading or deceptive; or in a manner that disparages us or our information, products or services (including the Site).

14. Indemnity You will indemnify and hold Pixoprint (and its officers, directors, agents, subsidiaries, affiliated companies, joint ventures and employees) harmless from any claim or demand, including reasonable attorneys' fees, made by any third party (including your Customer) due to or arising out of your breach of this Agreement, your use (or misuse) of our Services, or your account’s infringement of someone else’s rights, or your violation of any law or the rights of a third party. We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.

15. General No agency, partnership, joint venture, employee-employer, franchisor-franchisee relationship, etc. is intended or created by this Agreement.
You acknowledge that you have all necessary permits to grant us with Customer’s personal data to fulfill this Agreement.

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. 

 

Headings are for reference purposes only and do not limit the scope or extent of such sections. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.

PixoPrint reserves the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time.

This Agreement shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.